Accept an organization invitation

An invitation link is tied to an email address and organization membership. Do not forward it or accept it with a different account.

Accept the invitation

1. Open the link in the invitation email.
2. Review the organization, inviter, and role.
3. Sign in with the matching email address.
4. Accept the invitation.
5. Open Chat and confirm the Rooms and Agents you can access.

An account with a different email cannot accept the invitation. For an expired or already accepted link, ask an administrator to check its status. If the email or role is wrong, ask for cancellation and a corrected invitation before accepting.

Declining only exits the screen; it does not cancel or expire the invitation. If you will not join or the link may have been exposed, ask an administrator to cancel the pending invitation and issue a new one if needed.