Review plans, subscriptions, and payments

This guide is for tenant administrators with subscription management access. Ordinary members who cannot see the entry should contact their administrator.

Open billing

1. Select Admin at the top.
2. Choose Platform → Plans in the sidebar.
3. In the billing screen, review your plan, billing information, and resource usage.
4. Find Payment history on the same screen. Review date, plan, billing cycle, changes, and amount; open an item's details when available.

You do not need a separate payment-transactions sidebar entry. Platform-wide transaction administration differs from tenant subscription history. Use Costs for LLM usage analysis.

Before changing a subscription

Available buttons depend on Free/paid status, payment provider, and subscription state. Use only the upgrade, adjustment, cancellation, or resumption actions offered by your current screen. If an action is absent, contact the billing owner.

Before confirming, check:

• Target plan, monthly/annual cycle, and displayed amount.
• Current users, organizations, and Agents against the new limits.
• Effective date, next billing date, or cancellation date.
• Effects on working Agents and data you need to retain.

Review the payment or change confirmation before submitting, then return to billing to verify the subscription and limits. Scheduled cancellation does not mean data deletion or immediate termination.

Errors

If an error appears or billing/subscription state is unexpected, contact the billing owner instead of repeating payment. Treat the actual billing screen and payment result as authoritative, not guide examples or an Agent's quoted amount. Do not paste payment or authentication information into Chat.